1.
Before contacting NCI. Please have in mind the general style and color of the garment you plan to use along with a copy of the artwork. Our
Distributors page provides links to our major manufacturers of merchandise to help in your decision making process. Visit our
Artwork page for guidelines on artwork submittal.
2.
The Initial Consultation. This process can be started by contacting a sales representative via e-mail, phone, fax, or in person. At this time, we will discover what you are intending to accomplish with your order. Our experienced representative will provide recommendations and discuss with you the available options regarding your order (ie. garment style, color, sizing, and artwork).
3.
Submission. After the initial consultation, you still may have some decisions to make regarding your order. Most orders require submission of garment type/style, color, size and the logo you want. These items can be submitted via the routes discussed during The Initial Consultation. Your logo is very important in this process, please use the guidelines on the artwork page for proper submission. If you do not have a logo, our in-house art department can help create one for you.
4.
Logo Approval. In this step, our in-house art department will take the submitted or created artwork and adjust it to meet our machines' specifications. We will then contact you to approve the logo before we put it into production. After final approval of the logo, we will start production on your order. On large quantity orders or complicated logos, we may provide a screen print or embroidered sew out sample.
5.
Production. All production is done on site at North Coast Imagewear in Petoskey. Average production time after logo approval is 10 to 14 days. If a pre-production sample is required, we will not begin production until approval is granted, as this will add production time to your order. Please visit our
Screen Printing and
Embroidery pages for more information.
6.
Shipping/Pickup. After Production is complete, you can arrange to either pick up your order or have it shipped via UPS to the destination needed. Shipping charges will be included on your invoice at our cost.
7.
Payment. Most orders require payment in full immediately upon pickup or shipment. At the discretion of North Coast Imagewear, extremely large orders may require a 50% deposit incurred at the Submission stage. You may apply for 30-day credit terms after completion and approval of our credit application.
Payment methods are as follows: check, cash, Visa, Mastercard, Discover and American Express.
